Guidelines for Requesting Digital Banking Hardware

Guidelines for Requesting Digital Banking Hardware

Ensure you have the necessary hardware to facilitate digital banking operations by following these steps:

Step 1: Determine Hardware Needs

Identify the hardware required for optimal performance in digital banking tasks, such as computers, tablets, or specialized peripherals.

Step 2: Submit a Request

Submit your hardware request through your company's IT ticketing system. Include specifications, quantities, and any preferences for configurations.

Step 3: Review Approval Process

Understand the approval process, which may involve managerial sign-off or budget considerations.

Step 4: Await Confirmation

Wait for confirmation from IT, who will provide status updates and delivery timelines.

Step 5: Receive and Set Up Hardware

Upon approval, follow installation instructions provided by IT. Contact support for assistance if needed.

Step 6: Dispose of Old Hardware

Follow company policies for returning or responsibly disposing of old equipment.

Step 7: IT Support Assistance

Contact IT for any issues related to new hardware. Our team ensures your hardware meets digital banking needs.

By following these steps, you can efficiently request and implement hardware essential for digital banking tasks.